Privacy policy.

Effective Date: 22/12/24

At Send it Surf Academy, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.senditsurfacademy.com or engage with our services. By using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information when you use our website:

  • Personal Information: When you book a lesson, contact us, or sign up for our newsletter, we may collect your name, email address, phone number, and other contact details.

  • Payment Information: If you make a purchase or booking, payment details (such as credit card information) may be collected by our third-party payment processor. We do not store payment details directly.

  • Usage Data: We may collect non-personal data about your interactions with our website, including your IP address, browser type, pages visited, and referring website. This data is used to improve the website’s functionality and performance.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To process bookings and payments.

  • To communicate with you about your lessons, services, and promotions.

  • To send you newsletters or marketing communications (if you opt-in).

  • To analyze website usage and improve user experience.

  • To comply with legal obligations.

3. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files that are stored on your device to help us improve website performance and remember your preferences. You can manage cookie preferences through your browser settings.

4. Third-Party Services

We may use third-party services to process payments, send emails, or analyze website data. These third parties may collect, store, and use your information according to their own privacy policies. We do not have control over how third parties handle your personal data, so we recommend reviewing their privacy policies.

5. Data Security

We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet can be guaranteed to be 100% secure. While we strive to protect your data, we cannot ensure its absolute security.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

  • The right to access and review the data we hold about you.

  • The right to request corrections or deletions of your personal data.

  • The right to withdraw consent for marketing communications at any time.

To exercise these rights, please contact us at [Insert Contact Information].

7. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your data with:

  • Service Providers: Third-party companies that help us run our business (such as payment processors, marketing platforms, or website analytics providers).

  • Legal Requirements: If required by law, we may disclose your information to comply with legal obligations or to protect our rights and property.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting an updated policy on this page.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Send it Surf Academy
Email: Rowan@senditsurfacademy.com
Phone: 0473201141
Address: Victory Park, Peregian Beach